Prudence IAS
Effective Date: January 27, 2025

Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your personal information.

Our Commitment

We are committed to protecting your privacy and handling your data responsibly.

Data Protection

We use industry-standard security measures to protect your personal information.

Transparency

We're clear about what data we collect and how we use it for your benefit.

Your Control

You have full control over your data with options to access, modify, or delete it.

Data We Collect

We collect different types of information to provide you with the best learning experience.

Personal Information

Information you provide when creating an account

Examples:

NameEmail addressPhone numberProfile picture

Purpose:

Account management and communication

Retention: Until account deletion

Academic Data

Information related to your learning progress

Examples:

Course progressTest scoresStudy materialsNotes

Purpose:

Track progress and personalize learning

Retention: 3 years after course completion

Usage Information

Data about how you interact with our platform

Examples:

Login timesPage viewsFeature usageDevice info

Purpose:

Improve user experience and platform performance

Retention: 2 years

Communication Data

Records of your communications with us

Examples:

Support ticketsEmail correspondenceChat logs

Purpose:

Provide customer support and resolve issues

Retention: 5 years for support records

Your Privacy Rights

You have comprehensive rights regarding your personal data.

Access Your Data

Request a copy of all personal data we hold about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Data

Request deletion of your personal data (right to be forgotten)

Data Portability

Export your data in a machine-readable format

Restrict Processing

Limit how we use your personal information

Object to Processing

Object to processing based on legitimate interests

Data Security

We implement robust security measures to protect your information.

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your sensitive information is never stored in plain text.

Secure Storage

Our databases are hosted on secure servers with regular backups, access controls, and monitoring to prevent unauthorized access.

Contact Our Privacy Team

Have questions about your privacy? We're here to help.

Email

privacy@prudenceias.com

Phone

+91 98765 43210

Address

123 Education Street, New Delhi

Questions About Your Privacy?

Our privacy team is ready to help you understand and exercise your rights.